FSM Admin Dashboard

Complete field service management control center

156
Active Work Orders
↗️ +12% from last week
42
Field Technicians
↗️ +3 new hires
94.2%
SLA Compliance
↗️ +2.1% improvement
2.4h
Avg Response Time
↘️ +0.3h from target

Recent Work Orders

Order ID Asset Type Priority Technician Status Created Actions
#WO-2025-001 HVAC Unit A-101 Predictive High John Smith In Progress 2025-06-23 09:15
#WO-2025-002 Pump Station B-205 Breakdown High Sarah Johnson Assigned 2025-06-23 08:45
#WO-2025-003 Generator G-301 Preventive Medium Mike Chen Completed 2025-06-22 14:30

Work Order Management

Order ID Asset Site Type Priority Technician Status SLA Created Actions
#WO-2025-001 HVAC Unit A-101 Manufacturing Plant A Predictive High John Smith In Progress 2h remaining 2025-06-23 09:15
#WO-2025-002 Pump Station B-205 Facility B Breakdown High Sarah Johnson Assigned 1h remaining 2025-06-23 08:45
#WO-2025-003 Generator G-301 Data Center C Preventive Medium Mike Chen Completed Completed 2025-06-22 14:30

Technician Management

Name Skills Location Status Current Task Workload Rating Actions
John Smith HVAC, Electrical, Plumbing Zone A On Site WO-2025-001 75% ⭐ 4.8
Sarah Johnson Mechanical, Hydraulics Zone B En Route WO-2025-002 60% ⭐ 4.9
Mike Chen Electrical, Electronics Zone C Available - 30% ⭐ 4.7

Assets & Sites Management

Asset ID Name Type Site Status Last Service Next Service Uptime Actions
A-101 HVAC Unit A-101 HVAC System Manufacturing Plant A Maintenance 2025-06-20 2025-07-20 94.2%
B-205 Pump Station B-205 Hydraulic Pump Facility B Alert 2025-06-15 2025-06-23 87.5%
G-301 Generator G-301 Power Generator Data Center C Operational 2025-06-22 2025-09-22 99.1%

Inventory & Spare Parts

Part Number Description Category Stock Level Reorder Level Cost per Unit Location Status Actions
HV-FLT-001 HVAC Air Filter HVAC Parts 25 10 $45.00 Warehouse A In Stock
PMP-SL-205 Pump Seal Kit Hydraulic Parts 5 8 $120.00 Warehouse B Low Stock
GEN-OIL-301 Generator Oil Filter Generator Parts 15 5 $28.50 Warehouse C In Stock

Schedule Management

📅 Calendar View

Interactive drag-and-drop calendar for work order scheduling

Features: Week/Month view, Technician workload heatmap, Drag-and-drop rescheduling

Upcoming Scheduled Tasks

Date/Time Task Asset Technician Type Status Actions
2025-06-24 09:00 Monthly HVAC Maintenance HVAC Unit A-102 John Smith Preventive Scheduled
2025-06-24 14:00 Quarterly Generator Check Generator G-302 Mike Chen Preventive Scheduled

Reports & Analytics

📈 SLA Compliance Trend

Time series chart showing SLA compliance over time

🕒 Response Time Analysis

Average response times by priority and type

Key Performance Metrics

Average Resolution Time

4.2 hours

-0.8h from last month

First Time Fix Rate

87.3%

+5.2% from last month

Customer Satisfaction

4.6/5.0

+0.3 from last month

User Management

Name Email Role Department Last Login Status Actions
Admin User admin@maintonia.com Admin IT 2025-06-23 10:30 Active
John Smith j.smith@maintonia.com Technician Field Service 2025-06-23 08:15 Active
Client Viewer client@example.com Client External 2025-06-22 16:45 Active

System Integrations

Maintonia AIoT Platform

Connected

Real-time asset monitoring and predictive maintenance alerts

Google Maps API

Connected

Real-time GPS tracking and route optimization

SMS Gateway

Connected

SMS notifications for technicians and supervisors

ERP System

Not Connected

Inventory and financial data synchronization

Notification Management

Notification Rules

Rule Name Trigger Recipients Channels Status Actions
SLA Threshold Alert SLA < 1 hour remaining Supervisors Email, SMS, Push Active
Work Order Assignment New assignment to technician Assigned Technician SMS, Push Active
Low Inventory Alert Stock below reorder level Inventory Manager Email Active

System Settings